Privacy policy


In the following sections, we inform you about the collection of personal data that occurs when using our website. Personal data includes all data that is personally identifiable – including name, address, email address and user behaviour.

The data controller in the sense of art. 4(7) of the EU General Data Protection Regulation (GDPR) is ELABO GmbH (see Legal Notice for details). Contact details for questions about data protection can be found at the end of this document.

If you contact us by email or via a contact form, we will store the data you provide us with (such as your email address, and (possibly) your name, telephone number and postal address) so as to be able to answer your enquiry or provide you with information about ELABO. We will delete the data collected in this way once we no longer need to store it, or we will restrict its processing if we are required by law to retain this data for a certain period of time.

If we need to commission service providers to fulfil certain elements of our services, or wish to use your data for marketing purposes, we will inform you about these procedures in detail in the following sections. In doing so, we also state the criteria that determine the storage period for your data.



You may assert the following rights concerning personal data that we store about you:

  • Right of access
  • Right to rectification or erasure
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability

You also have the right to lodge a complaint with a supervisory authority concerning the processing of your personal data by us.



When simply using our website to obtain information – i.e. if you do not register with us or otherwise provide us with any other information – we collect only the personal data that your browser sends to our server. When you view our website, we collect the following data that is technically required in order to display our website to you, and to ensure its stability and security (the legal basis here is provided by point (f) of

EU GDPR art. 6(1)):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of request (page content)
  • Access status/HTTP status code
  • Data volume transferred
  • Website from which the request was made
  • Browser
  • Operating system and version
  • Language and version of browser software

In addition to the data mentioned above, the use of our website also involves the storing of cookies on your computer. These ‘cookies’ are small text files that are saved to your hard disk and associated with the web browser you are using, and which allow the site setting the cookie (here: our website) to store certain items of information for later use. Cookies are not able to execute programs or transfer viruses to your computer. They are used to make the website generally more user-friendly and efficient.

Use of cookies:

a) This website uses the following types of cookies, whose scope and basic working principles are explained below:

Transient cookies (see b)

Persistent cookies (see c).

b) Transient cookies are deleted automatically when you close your browser. One kind of transient cookie is especially important: session cookies. These save a session ID, which can be used to assign various requests made by your browser to a common session. This enables your computer to be recognised if you revisit our website. Session cookies are deleted if you log out or close your browser.

c) Persistent cookies are deleted automatically after a predefined period of time, which may differ, depending on the cookie. You can delete these cookies at any time by using the security settings in your web browser.

d) You can configure your browser settings according to your requirements. This can include refusing to accept third-party cookies – or all cookies, for example. If you do so, please be advised that this may prevent you from using all of the features offered by this website.



This website uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses ‘cookies’: text files that are stored on your computer and that enable the analysis of your use of the website. As a rule, the data about your use of this website generated by the cookie will be transmitted to one of Google’s servers in the USA, where it is then stored. In cases where IP anonymisation is activated for this website, however, your IP address will have been previously shortened by Google if you reside in a member state of the European Union or another state party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to one of Google’s servers in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, so as to be able to compile reports on website activity, and provide the website operator with other services related to website and internet usage.

The IP address submitted to Google Analytics from your browser will not be aggregated with other data held by Google.

You can prevent the storage of the cookie by configuring an appropriate setting in your browser software. We would remind you, however, that if you do so, you may no longer be able to use the full range of functionality as offered by this website. In addition, you can also prevent the recording and transmission of data generated by the cookie in relation to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available from the following link:

This website uses Google Analytics with the ‘_anonymizeIp()’ extension. This means that all subsequent processing uses shortened IP addresses that are no longer personally identifiable. If the data collected contains any personally identifiable items at any time, this is therefore immediately excluded and the personal data is promptly deleted.

Google Analytics helps us to analyse the usage of our website and make regular improvements. The statistics it provides us with enable us to improve our services and to make them more interesting for you as a user. In the exceptional cases in which personal data is transferred to the USA, Google has agreed to be covered by the EU-US Privacy Shield:

The legal basis for the use of Google Analytics is point (f) of art. 6(1) of the EU GDPR.


Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001.

Terms of use:,

Privacy policy and terms:,


This website also uses Google Analytics for an analysis of visitor streams across all devices, which is carried out by utilising a user ID. You can deactivate the analysis of your usage across all devices in your customer account, under


‘My data’ -> ‘Personal data’.



You can request product literature and subscribe to our newsletter, which we will use to inform you about ELABO.

To do so, we require your consent to the collection, storage and processing of the personal data that you provide us with. The legal basis here is point (a) of art. 6(1) of the EU GDPR. Without your consent, as expressed in the contact form, your data is not transferred to us.

You can withdraw your consent to the storage and processing of your personal data at any time, and therefore also cancel your subscription to our newsletter. You can inform us you are withdrawing consent by clicking the link provided in any newsletter, by mailing us at or by contacting us using the contact details provided in the Legal Notice.



We have embedded YouTube videos in our website that are stored on and can be played without leaving our own website. These are all embedded in ‘privacy-enhanced mode’: this means that no data is transferred about you to YouTube if you do not play the videos. Only when you play the videos is the data mentioned in paragraph 2 transferred. We have no control over this transfer of data.

By visiting our website, YouTube receives the information that you have accessed the specific video embedding page on our website. The data items named under section 3 of this policy are also transferred. This takes place regardless of whether YouTube provides a user account that you are logged into or whether no such user account exists. If you are logged into Google, your data items are associated directly with your account. If you do not want this association to be made with your YouTube profile, you must log out before activating the button. YouTube stores your data as a usage profile and uses it for the purposes of marketing, market research and/or designing its website to better meet requirements. An analysis of this kind takes place (even for users not logged in) in particular to provide advertising according to requirements and to inform other users in the social network about your activities on our website. While you have the right to object to the creation of this user profile, you must assert this right by contacting YouTube directly.

For further details of the purpose and scope of data collected, and its processing by YouTube, please see the YouTube privacy policy. This policy also provides you with further information about your rights and configuration options for protecting your privacy as a user: Google also processes your personal data in the USA and has agreed to be subject to the EU-US Privacy Shield:



Apart from simply providing information, our website offers various services that you can use if these are of interest to you. To do so, you must typically enter other items of personal data that we use to provide the service in question, and which are covered by the basic principles of data processing mentioned above.

We occasionally employ external service providers to process your data. We select and commission such providers carefully. They also act strictly on our orders and are audited at regular intervals.



You can withdraw your consent to the storage and processing of your data at any time. Withdrawing your consent in this way affects the legality of processing your personal data from the point in time you inform us of this withdrawal.

If we believe we have a legitimate interest to continue processing your personal data, you have the right to object to this processing. This is in particular the case if the processing is not necessary to fulfil a contract with you, in which case this will be clearly stated in the following description of the features offered. When asserting your right to object in this way, we ask you to outline the reasons why we should not continue processing your personal data in the specified manner. If your right to object is justified, we will examine the circumstances and will either cease or modify our data processing activities, or will present you with our compelling legitimate grounds on whose basis we will continue processing.

You may of course withdraw your consent to the processing of your personal data for the purposes of marketing and data analytics at any time. You can withdraw your consent to the use of your data for marketing by contacting us at:



Our company data protection officer will be happy to provide you with information or suggestions on the subject of data protection:

Herr Michael Gruber
Externer Datenschutzbeauftragter
Thundorferstr. 10
93047 Regensburg


We respect your privacy

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